What do our customers think?  Here's what they've told us...

(Even though we have asked them if we can post their e-mails, we have removed part of their names to protect their privacy.)


Hi Sherry,
 
Thanks as always for the great service.
 
Warren - Caledonia, ON
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I try to visit Hornet Hobbies when I'm in Toronto, but when I need something and do not want to wait I just call or e-mail. Good selection and the service can't be beat whether in store or through mail order.
Jayme B - Saskatoon, Canada

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Hello Sherry and Dave,

Just wanted to say it is a pleasure dealing with both of you.  You have everything I can't find anywhere else in Canada, Thanks.
Warren - Caledonia, ON

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Hi Sherry,
   I would like to thank you for great customer service. I placed an order for some out of stock items and was notified when part of the order came in. Then again, when the rest of the items arrived and that it would be shipped the next day. Thanks for the info. Nice to see someone still cares about customer service.
Gil - Louisianna
Nov 27, 2008

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Sherry/Dave,

I meant to do this sooner but thank you for creating a great evening last Thursday night.  Having a legend such as Sheppard Paine in attendance was very cool and you really put on a very nice evening.  It was great to see so many old and new friends out to support you.

I am sure that the first five years with Hornet Hobbies have been a tremendous amount of work for both of you, but from what I see it has grown into an overwhelming success.  I hope the next 25 years brings continued grow and success for Hornet Hobbies and especially for both of you.

Thanks again.

Stephen B. - Toronto
May 2008

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Hello Sherry,

Thank You very much for the Shep Paine photo's.
I really enjoyed meeting and talking with the others,I don't know to  many people in the hobby, other than the people I've met at your store and when taking lessons with Dave.
I would also like to thank Dave for teaching me and others how
to weather and detail a model.Taking Daves classes made a huge difference,I look forward now to completing a model knowing
that it will be something to be proud of.
Thank you both,

Hank K - Toronto
May 2008

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Hornet Hobbies continues to be a consistent reliable source of after market products, resins, photo-etch, masks and various other goodies. Their customer service is exemplary! 

KS H - Toronto
July 2008

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I wish there was a "Hornet Hobbies" for R/C toys, computer stuff,
gardening tools, furniture, houshold appliances, and even banking...
These people are the perfect example of that kind of personal service no
longer exists anywhere

Mariano K - Uruguay - South America
Sept 2008


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The trakmaster arrived today in the mail, WOW! this is one neat tool, and I sure can use it, I have at least 13 kits with Fruili tracks that I can now finish.  You now have a customer for life!!! I just need to see what else you guys have that I need...
Thanks a million, your the best!
Sincerely,
Dave McM - May 2008

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WELL!!!!!!!,THATS IT SHERRY,IT WAS A REAL PLEASURE DOING
BUSINESS. I HAVE FINALLY COMPLETED MY COLLECTION OF AIRCRAFT. I,THINK YOU AND DAVE ARE SWELL FOLKS,SOME DAY I WOULD LIKE TO VISIT YOUR HOBBY STORE.THANK YOU SO VERY MUCH FOR YOUR WONDERFUL ASSISTANCE AND THE EFFORT YOU BOTH PUT FORTH IN ORDERING THESE KITS,
         I WISH YOU ALL THE BEST AND IF A KIT THAT I LIKE
BECOMES AVAILABLE,YOU WILL BE THE FIRST TO KNOW!!!!!
                                           TAKE CARE!!!!!!!
                                             PAUL

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Hello Sherry,
Well I have never ordered from your company before, But with the great responses and fantastic person that you are, I will just have to do business with you and your people. I sound silly when I need a reminder, but I am so busy at work trying to remember parts orders and customer invoicing, that I forget things for me.
Thanks again Sherry, Its great to find a company and person like you.
                                 Sincerely,
                                David McM


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Hornet Hobbies is my favorite hobby shop and my favorite of any kind of store.  You seem to have everything I need, and order for me what you don't carry.   But it is the people that I like the best about Hornet Hobbies. Whether someone is an expert or beginner you are always ready to provide the advice we need for our projects or just to chat.  Like an old time general store you can hang around the “cracker barrel” and shoot the breeze. Even when I do not need to buy anything I stop by to say hello and chat.  
Dave K - Toronto
Oct  2008




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